Holiday Apartment Anstois · Kall-Anstois · Eifel

House Rules

To ensure all guests feel comfortable and a harmonious atmosphere is maintained, we kindly ask you to observe the following rules.

Quiet Hours

Night quiet

10:00 PM – 7:00 AM

Afternoon quiet

1:00 PM – 3:00 PM

Please refrain from noise, loud music and disruptive sounds during quiet hours. Consideration for neighbours and fellow guests is expected at all times.

No Smoking

Inside the apartment

Strictly no smoking

On the terrace

No smoking (incl. e-cigarettes)

In the garden

Only in designated areas with ashtray

A cleaning surcharge of €150 will be charged in addition to the final cleaning fee in case of violation. Smoking inside may result in immediate termination of the rental agreement.

Pets

Pets of any kind

Not permitted

Unfortunately, bringing pets is not permitted. This applies to all types of animals. An additional cleaning fee will be charged in case of violation.

Occupancy and Guests

Maximum number of persons

4 persons (up to 6 on request)

Overcrowding

Not permitted

Visitors

Only after prior agreement

Events / parties

Only with explicit permission

The apartment may only be used by the persons named in the contract. Subletting or transfer to third parties is strictly prohibited.

Waste and Disposal

General waste

Black bin (in front of the house)

Paper / cardboard

Blue bin

Packaging

Yellow bin / yellow bag

Glass

Glass container (village centre)

Please sort your waste correctly. Bulky waste and hazardous waste must not be placed in the household bins.

Keys and Security

Key handover

Key safe or in person

Key loss

Cost reimbursement required

Front door

Always lock when leaving

Windows in rain

Please close

In the event of key loss, the cost of replacing the lock and new keys will be charged.

Heating, Water and Energy

Heating

Use sparingly, reduce when absent

Water

Use consciously and sparingly

Ventilation

Brief and thorough, not permanently tilted

Please use energy and water carefully. Avoid leaving windows permanently tilted while heating is on.

Wi-Fi Use

Private browsing

Permitted

Illegal downloads

Strictly prohibited

Streaming / remote work

Permitted

Sharing login credentials

Not permitted

The Wi-Fi password can be found in the guest folder. The tenant is liable for all illegal activities carried out via their connection.

Parking

Parking space

1 parking space on the property included

Please use only the designated parking space. Additional vehicles may be parked in the nearby public car park.

Garden and BBQ

Garden use

In the designated area

BBQ / grilling

Permitted in outdoor area

Campfire / open fire

Not permitted

Garden furniture

Included, please handle with care

Please leave the garden and terrace clean. BBQ residues must be disposed of. Open fire is not permitted for safety reasons.

Damage and Liability

Damage report

Report to landlord immediately

Tenant liability

For culpable damage

Security deposit

€250 – refunded on departure

Theft of personal belongings

Landlord not liable

Damage must be reported immediately. The tenant is liable for damage caused by improper use. We recommend taking out travel liability insurance.

Check-out and Handover

Check-out

By 11:00 AM at the latest

Keys

In key safe or handed over in person

Dishes

Washed or in dishwasher

Waste

Emptied and sorted

Windows and doors

Closed and locked

Self-cleaning

Not possible – final cleaning €70

Emergency Contact

Landlord

Edelgard Schmidt-Kolping

Volker Schmidt

Phone: 02441 7969369

[email protected]

Emergency numbers

Police: 110

Fire / Ambulance: 112

Medical on-call service: 116 117

As of: 01.01.2026 · Holiday Apartment Anstois · Mühlenweg 10, 53925 Kall-Anstois

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